There are so many personal computer manufactured throughout the world. So PC technician should have the knowledge of handling any make computer. He should be able to solve any type of hardware problem in any type of computer. There are some computers brands available in the current market are HP, Compaq, IBM, Lenovo, Apple, Sun, Zentih…etc So one must know about all of these computers. To get certification person should pass A+ Essential Exam. The exam code of this test is 220-601. This exam is compulsory for anybody to get A+ certification.
There are 3 more exams in this certification. Person should do atleast one of these 3 exams to get an A+ certification in related engineer role. I am listing all of those 3 exams here under with the details of role.
There are three types of roles which an engineer can do. they are IT Technician, Remote Support Technician, Depot Technician
1. IT Technician: To achieve this designation one should pass the exam with the code of 220-602 along with A+ essentials Exam (220-601). This exam is designed for the people who will have more face-to-face contact in a corporate environment. Some of the roles are Enterprise technician, IT administrator, Field service technician and PC technician.
2. Remote Support Technician: To achieve this designation one should pass the exam with code of 220-603 along with A+ essentials Exam (220-601). This exam is designed for the people who work in remote-based environments in which client interaction, client training, operating systems and connectivity are emphasized. Some of the roles are Remote support technician, helpdesk technician, call centre technician, specialist and representative.
3. Depot Technician: To achieve this designation one should pass the exam with the code of 220-604 along with A+ essentials Exam (220-601). This exam is designed for the people who work in settings with limited customer interaction and where hardware-related activities are emphasized. Some of the roles are depot technician and bench technician.
There is no restriction in doing both essentials and technician exams at a time. We will have time of 90 days after passing the essentials exam. After passing technician exam only CompTIA will give certificate as IT Technician/Remote Support Technician / Depot Technician designations. We can write these examinations at Thomson Prometric or Pearson VUE . You will get more information in these websites like scheduling your exam by paying online and knowing about nearest centre. Exam fee: 168 USD